01Introduction

Corp Marvel Infotech (“Corp Marvel,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, "https://corpmarvel.com" (https://corpmarvel.com), contact us, request our services or use our digital products and platforms.

Corp Marvel Infotech provides technology and digital solutions, including website development, mobile application development, CRM development, e-commerce solutions, AI solutions, integrations, and related IT services.

This Privacy Policy describes our general privacy practices in connection with these activities. The information collected and processed may vary depending on the service you use and how you interact with us.

By using our website or services, you acknowledge this Privacy Policy. Where applicable law requires consent for specific processing activities, we will obtain that consent as required.

02Information We Collect

We may collect the following categories of information, depending on your interactions with our website and services.

2.1 Personal Information

When you contact us, request a consultation, submit an enquiry or communicate with our team, we may collect:

• Full name
• Email address
• Mobile or telephone number
• Company or business name
• Job title or professional details
• Business address or other contact details
• Information included in your enquiry or message

2.2 Account and Service Information

When you use our digital platforms or services that support user accounts, we may collect account identifiers, profile details, authentication information, preferences, and other information necessary to provide and manage the relevant service.

The information collected will depend on the functionality of the particular service.

2.3 Project and Business Information

When you engage us for software development, consulting, integration or other business services, we may process information required to deliver the agreed services, such as project requirements, technical specifications, business documents, communications, and related records.

Where a project involves personal information belonging to our client's customers, employees or other individuals, the handling of that information will depend on our contractual responsibilities and applicable law.

2.4 Technical and Usage Information

When you visit our website, certain technical information may be collected automatically, where applicable, including:

• Internet Protocol (IP) address
• Browser type and version
• Device type and operating system
• Pages visited and links accessed
• Date, time, and duration of visits
• Referring website or source
• Website interaction and performance information
• Error logs, diagnostic information, and security events

We use this information to understand website usage, maintain security, troubleshoot issues, and improve our services.

2.5 Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, maintain sessions, remember preferences, analyse traffic, and improve the user experience.

The specific technologies used depend on the tools and features enabled on our website. Where required by law, we will obtain consent before using non-essential cookies or tracking technologies.

03How We Collect Information

We may collect information through the following methods:

• Directly from you: When you submit a contact form, send an email, call us, request a consultation or provide information through our website.
• Through our website: When you browse pages or interact with website features.
• Through our services: When you use our digital products, engage us for a project or communicate with our team.
• Through service providers: When third-party tools used for website operations, communication, analytics or other legitimate business purposes provide information to us.
• From public or business sources: Where relevant and permitted by law, for business communication, verification or service delivery.

We will handle information obtained through these sources in accordance with applicable law and the purposes for which it is processed.

04How We Use Your Information

Corp Marvel Infotech may use personal information for the following purposes:

1. Providing services: To deliver website development, mobile application development, CRM, AI, e-commerce, integration, and related services.
2. Managing projects: To understand requirements, coordinate work, provide updates, and maintain project records.
3. Customer support: To resolve technical issues, respond to complaints, and provide assistance.
4. Website improvement: To analyse website usage, improve functionality, and optimise user experience.
5. Security: To protect our website, systems, accounts, and services against fraud, abuse, unauthorised access, and other security risks.
6. Business administration: To maintain business records, manage agreements, process payments where applicable, and handle administrative activities.
7. Marketing and communication: To share information about our services, announcements, and relevant business updates where legally permitted.
8. Legal compliance: To comply with applicable laws, regulations, lawful requests, and enforceable legal obligations.
9. Dispute resolution: To establish, exercise or defend legal claims and enforce our agreements.

We will not use personal information for purposes incompatible with the purposes for which it was collected unless permitted by applicable law.

05Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we may rely on one or more of the following:

• Consent: When you have given consent for a particular processing activity.
• Contractual necessity: When processing is necessary to provide a service you requested or fulfil an agreement with you.
• Legitimate interests: When processing is necessary for legitimate business purposes, such as improving our website, maintaining security, and managing client relationships, provided applicable rights and legal requirements are respected.
• Legal obligations: When processing is necessary to comply with applicable laws or regulatory requirements.
• Other lawful grounds: Where another legal basis is available under applicable law.

Where processing is based on consent, you may withdraw your consent as permitted by law. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

06How We Share Information

We do not sell personal information to third parties as part of our ordinary business practices. We may share information in the following circumstances where necessary and legally permitted.

6.1 Service Providers

We may engage third-party service providers to support our business operations, including providers of:

• Website hosting and cloud infrastructure
• Email and communication services
• Customer relationship management systems
• Analytics and performance monitoring
• Security and fraud prevention
• Payment processing, where applicable
• Technical support and business administration

These providers may process information on our behalf to perform their services, subject to applicable contractual and legal requirements.

6.2 Clients and Project Partners

When delivering a service, we may share relevant information with a client, authorised representative, project partner or other party involved in the agreed work where necessary to perform the service.

The information shared will depend on the project scope, contractual arrangements, and applicable law.

6.3 Legal and Regulatory Requirements

We may disclose information where reasonably necessary to comply with applicable laws, respond to valid legal processes, cooperate with lawful authorities, protect individual safety, investigate suspected fraud or safeguard our legal rights.

6.4 Business Transfers

If Corp Marvel Infotech undergoes a merger, acquisition, restructuring or transfer of business assets, relevant information may be transferred as part of that transaction, subject to applicable privacy and confidentiality requirements.

6.5 With Your Consent

We may share information for other purposes when you have provided the required consent or when the disclosure is otherwise permitted by law.

07Third-Party Websites and Services

Our website may contain links to third-party websites, applications, platforms or services. We may also use third-party tools to support our business operations.

These third parties may have their own privacy policies and data-handling practices. Corp Marvel Infotech does not control third-party websites or their independent privacy practices.

We encourage you to review the relevant third-party privacy policies before providing personal information or using their services.

Where we provide technology development services to clients, the privacy practices of a client-owned application or website may be governed by that client's own privacy policy.

08Cookies and Tracking Technologies

Cookies and similar technologies may be used for the following purposes, depending on the features enabled on our website.

Essential cookies: Support basic website functionality, security, and session management.

Preference cookies: Remember settings and preferences.

Analytics cookies: Help us understand website traffic, visitor interactions, and performance.

Marketing technologies: Where implemented and legally permitted, help measure or support marketing activities.

You can manage cookies through your browser settings and any privacy controls made available on our website. Where required, we will seek consent before using non-essential cookies or similar technologies.

Disabling certain cookies may affect the functionality of some website features.

09Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

The retention period depends on factors such as:

• The type and sensitivity of the information
• The purpose for which it was collected
• The duration of the relevant client relationship or project
• Applicable legal and regulatory requirements
• The need to maintain records or resolve disputes

When personal information is no longer required, we will take reasonable steps to delete it, anonymise it or securely dispose of it, subject to applicable legal requirements.

10Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.

Depending on the nature of the information and services involved, these measures may include access controls, authentication safeguards, secure communications, system monitoring, and restricted access to information.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

You should take appropriate precautions when sharing personal information online and notify us if you believe that information submitted to us has been compromised.

11International Data Transfers

Corp Marvel Infotech serves clients in different markets, and certain service providers may operate infrastructure outside India.

As a result, personal information may be transferred to or processed in another country, depending on the services involved.

Where applicable law imposes restrictions on international data transfers, we will take the measures required to ensure that such transfers comply with those requirements and that appropriate safeguards are applied.

12Your Privacy Rights

Depending on your location and the laws applicable to your information, you may have rights concerning your personal information, including:

• Right to access: Request information about personal data we process about you.
• Right to correction: Request correction of inaccurate or incomplete personal information.
• Right to erasure: Request deletion of personal information where applicable.
• Right to withdraw consent: Withdraw consent for processing based on consent, subject to applicable law.
• Right to object or restrict processing: Object to or request restrictions on certain processing activities where these rights apply.
• Right to data portability: Request a copy of certain personal information in a portable format where legally available.
• Right to complain: Raise a concern with us or lodge a complaint with the appropriate authority where available.

To exercise an applicable right, contact us at "info@corpmarvel.com" (mailto:info@corpmarvel.com).

We may request reasonable information to verify your identity before processing a request. We will respond within the timeframe required by applicable law.

Some requests may be subject to lawful exceptions, including obligations to retain certain records or protect the rights of others.

13Children's Privacy

Our website and business services are generally intended for businesses, professionals, and other individuals seeking technology or related services.

We do not knowingly collect children's personal information in circumstances where such collection would violate applicable law.

Where a service is intended for children or may involve children's personal information, we will apply the safeguards and consent requirements required by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us at "info@corpmarvel.com" (mailto:info@corpmarvel.com) so that we can review the matter and take appropriate action.

14Marketing Communications

We may send service-related communications, including responses to enquiries, project updates, contractual notices, and other messages necessary for our business relationship.

Where permitted by law, we may also send promotional communications about our services, solutions, announcements, and business updates.

You may opt out of promotional emails by following the unsubscribe instructions included in the message or contacting us at "info@corpmarvel.com" (mailto:info@corpmarvel.com).

Opting out of marketing communications will not necessarily stop essential service-related or transactional communications.

15Data Breach Management

If we become aware of a personal data breach affecting information under our responsibility, we will assess the incident and take reasonable steps to investigate, contain, and mitigate its effects.

Where notification is required by applicable law, we will notify the relevant authorities and affected individuals in accordance with the applicable requirements and timeframes.

16Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, technology or legal obligations.

Any revised version will be published on this page with an updated “Last Updated” date.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to remain informed about our privacy practices.

17Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights or have concerns about how your personal information is handled, please contact us using the details below.

Corp Marvel Infotech

Website: "https://corpmarvel.com"

Email: "info@corpmarvel.com"

Phone: +91-9810246185

Address: SCO No. 44, 2nd Floor, Club Road, TDI Kingsbury, near TDI Club, Kundli, Sonipat, Haryana – 131023, India.

We will review your enquiry and respond in accordance with applicable law.